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Welcome to Baxt Beauty Shop (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website www.baxtbeautyshop.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

1. Our Premium Beauty Experience

Baxt Beauty Shop caters to discerning clients who appreciate luxury grooming and skincare products. Our curated selection includes premium beard care, fragrances, skincare essentials, and grooming products designed for the modern individual who values quality and sophistication.

2. User Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Prohibited Conduct

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Misrepresent your identity or age
  • Use our products in any way not intended by the manufacturer

3. Products and Services

3.1 Product Descriptions

We take great care to accurately describe our premium beauty products. However, slight variations in color or texture may occur due to monitor settings or natural product characteristics. If you have specific concerns about a product, please contact our Beauty Concierge before purchasing.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Age Restrictions

Certain products may have age restrictions. By purchasing from our site, you confirm you are of legal age to purchase the items in your jurisdiction.

4. Ordering and Payment

4.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason.

4.2 Pricing

All prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time.

4.3 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the full amount to your selected payment method at the time of purchase.

4.4 Order Processing

Orders are typically processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information via email once your order ships.

5. Shipping Policy

5.1 Shipping Areas

We ship worldwide excluding Asia and certain remote regions. Shipping restrictions may apply to certain products.

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: via EMS for orders over $50 (15-25 business days after shipment)

5.3 Delivery Times

Delivery times are estimates only. We cannot guarantee delivery dates or be responsible for delays caused by customs or other factors beyond our control.

5.4 International Orders

International customers are responsible for any customs duties, taxes, or fees imposed by their country. We cannot declare packages as “gifts” or reduce declared values.

6. Returns and Refunds

6.1 Return Policy

We accept returns of unopened, unused products in their original packaging within 15 days of delivery. To be eligible:

  • Item must be in the same condition as received
  • All original packaging and seals must be intact

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on opened:

  • Fragrances (including “Shop all Fragrances” items)
  • Cleansers
  • Moisturisers
  • Skincare products
  • Travel Sets (if opened)

6.3 Return Process

To initiate a return:

  1. Email our Beauty Concierge at [email protected] within 15 days
  2. Include your order number and product details
  3. We will provide a Return Merchandise Authorization (RMA) number
  4. Ship items to our Raleigh facility using a trackable method

6.4 Refunds

Refunds are processed to the original payment method within:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days

Original shipping fees are non-refundable.

6.5 Damaged or Defective Items

Contact us immediately at [email protected] with photos if you receive damaged or defective items. We will arrange a replacement or refund.

7. Intellectual Property

All content on our website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Baxt Beauty Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the purchase price of the product in question.

Product Use Disclaimer: While we carefully select our premium beauty products, individual results may vary. Always perform a patch test before full application and discontinue use if irritation occurs. Consult a dermatologist for specific skin concerns.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. The updated version will be posted on our website with the effective date. Continued use of our site after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

12. Contact Information

For questions about these Terms or any other concerns, please contact our Beauty Concierge:

Baxt Beauty Shop
2104 Jennifer Lane
Raleigh, NC 27604
United States
Email: [email protected]
Phone: +1 (919) 555-XXXX